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Instead, yet another high-ranking staffer is leaving. By recognizing, empowering and supporting those personnel resources, leadership maintains and builds on those relationships. No other department - not even the Department of Public Works - can touch McCall’s performance in terms of the volume of motion responses.Ī management team is a vital part of the cohesive structure of government and governing. Now, perhaps it was because the councilor motions raised issues that fell directly under her purview, but sometimes - as in the motion sent to McCall’s department to report on the condition of cultural flags in neighborhoods or snow removal in the Hamilton Canal Innovation District - it seemed “appropriate” was subject to Golden’s discretion.Īnd in his judgment, his go-to, problem-solving department was McCall’s DPD. One out of every four times, Golden determined that department was DPD. When motions are made, the formal language is to request the city manager to have the appropriate department provide, determine, establish, investigate, remedy, implement and otherwise fix such-and-such area. It seems McCall’s DPD picked up a lot of the slack in the understaffed personnel system at City Hall.

The volume of her work - and the relentless, weekly piling on of that work in an understaffed department that serves critical citizen and business needs - may have been another tipping point in her decision. It could also be about the workplace environment that forced a job change. Unless you are City Manager Tom Golden, there are limits to compensation packages for public employees, which may be a factor in the ongoing 60-something vacancies in City Hall. But without asking McCall directly - we tried, but she didn’t respond - it may not just be about whether she feels she’s being paid fairly for her performance. The director’s job description includes attending weekly City Council meetings at which councilor motions may contribute to her workload.Ī review of the City Council motions since January shows that McCall’s department has responded to 25% of the 400 total motions already requested by the council - or almost 100 motion requests, which range from one-page answers to substantial documents running dozens of pages.īreaking that down, McCall has signed off on an average of 13 motions per month or three motions a week, in addition to her regular and recurring duties of running a department that manages the city’s lucrative cannabis program, Lowell’s sustainability plan, ensures compliance with and the standards for the American Disabilities Act, rolling out a new business and Downtown development plan and much, much more.Īnd all that for a salary of around $130,000. McCall’s vacant traffic engineer position is responsible for managing the city’s traffic and transportation needs including signal operation, signs, flows and traffic-calming measures.

Her department is currently overseeing at least 14 major initiatives such as Downtown revitalization projects, City Hall exterior and interior improvements, and infrastructure developments like roads and bridges.

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